Last updated: May 9, 2026
By accessing or using the PropSight Property Inspection Platform ("Platform"), including receiving SMS messages from PropSight, you agree to be bound by these Terms & Conditions. If you do not agree to these terms, please do not use the Platform or reply STOP to any SMS message to opt out.
PropSight is a property inspection platform that facilitates remote property inspections for mortgage lenders, loan servicers, and inspection companies. The Platform enables homeowners and borrowers to complete property inspections by submitting photos and property condition information through a secure web interface.
As part of this service, PropSight sends transactional SMS messages and emails to homeowners/borrowers to deliver inspection links, reminders, and status updates.
| Program Name: | PropSight Property Inspection Notifications |
| Description: | Transactional messages containing property inspection links, reminders, and status updates for scheduled property inspections. |
| Message Frequency: | Up to 3 messages per inspection order (initial link + up to 2 reminders). Frequency varies based on inspection status. |
| Message & Data Rates: | Standard message and data rates may apply. Contact your wireless carrier for details. |
| Supported Carriers: | AT&T, Verizon, T-Mobile, Sprint, and all major US carriers. |
| Support Contact: | [email protected] | (855) 923-3041 |
You are opted in to receive SMS messages from PropSight when your mortgage lender, loan servicer, or property inspection company submits a property inspection order and provides your phone number. By providing your phone number to your lender or inspection company for the purpose of property inspections, you consent to receiving transactional SMS messages from PropSight related to your inspection.
Consent to receive SMS messages is not a condition of purchasing any goods or services.
You can opt out of receiving SMS messages at any time using the following methods:
Reply STOP to any message to unsubscribe.
After opting out, you will receive a one-time confirmation message and will no longer receive SMS messages from PropSight. You may still receive email notifications if an email address was provided.
To re-subscribe after opting out, reply START to our number.
Reply HELP to any message for assistance.
You will receive a message with support contact information. You can also reach us directly:
When using the PropSight Platform, you agree to:
All information and photos submitted through the Platform become part of the inspection report and will be shared with the ordering party (your lender, loan servicer, or inspection company). By submitting inspection data, you acknowledge that this information will be used for property valuation, loan servicing, and related purposes as determined by the ordering party.
The PropSight Platform, including its design, features, and content (excluding user-submitted data), is the property of Vallateral and is protected by intellectual property laws. You may not copy, modify, distribute, or create derivative works based on the Platform without our express written consent.
PropSight is provided "as is" without warranties of any kind. We are not liable for any damages arising from your use of the Platform, including but not limited to direct, indirect, incidental, or consequential damages. Our total liability shall not exceed the amount paid by you (if any) for use of the Platform.
We reserve the right to modify these Terms & Conditions at any time. Material changes will be posted on this page with an updated "Last updated" date. Your continued use of the Platform after changes constitutes acceptance of the modified terms.
These Terms & Conditions are governed by and construed in accordance with the laws of the State of California, without regard to its conflict of law provisions.
For questions about these Terms & Conditions, please contact: